Jersey Stairlifts And Ramps Reviews
Patti Gardecki - May 08, 2026 - Google - ★★★★★
Excellent customer service. They went above and beyond to service our stair chair on the same day we called. Living...
Maureen Mongiello - May 02, 2026 - Google - ★★★★★
Everything went well, was happy to have the chair work again. I don’t use the chair repeatedly , but it does help when I need it. Thanks
Zoltan Cseh - Apr 25, 2026 - Google - ★★★★★
Great company came HIGHLY recommended from a Friend and now I know why.
Marinett Gutierrez - Apr 25, 2026 - Google - ★★★★★
The company is reliable and has fair pricing. The agent who came, Frank, was very knowledgeable and thorough. The...
Lawrence Treuer - Apr 18, 2026 - Google - ★★★★★
Courteous employees did a great job
Janie Ranger - Apr 18, 2026 - Google - ★★★★★
It's wonderful and works great. Thank you.
Donna Cantor - Apr 11, 2026 - Google - ★★★★★
Eddie the installer is great. The stairlift is perfect and he answered all of our questions. Highly recommend this company.
Bruce Wolosin - Apr 04, 2026 - Google - ★★★★★
They installed two chair lifts at my parents house. They were expertly installed, and the instructions on use were very...
Julie - Apr 04, 2026 - Google - ★★★★★
Excellent service and very helpful.
P P - Mar 28, 2026 - Google - ★★★★★
I want to thank the owner, the office manager and Eddie for all their help getting my mom’s chair lift working correctly again. The guys...
Dodoo Ambamboom - Mar 14, 2026 - Google - ★★★★★
This company takes customer service very seriously. They worked hard to resolve a misunderstanding in scheduling and all...
Robert Connell - Mar 14, 2026 - Google - ★★★★★
Delivery setup and when no longer needed perfect break down. The install and breakdown guys were terrific.
B Chen - Mar 07, 2026 - Google - ★★★★★
very good
Robert Connell - Feb 28, 2026 - Google - ★★★★★
Outstanding service. Great to work with. Ramp was installed perfect and while I needed it there were never any issues!
Donald Shaw - Feb 21, 2026 - Google - ★★★★★
Great service installer was very good and informative
aldo&emily carfagna - Feb 14, 2026 - Google - ★★★★★
Very happy with expert service and caring people. Recommend super highly. Eddie and Albert are professionals who...
Nadine Kully - Feb 07, 2026 - Google - ★★★★★
I use to work with a different company to make stair chair repairs, but had ongoing issues of them repeatedly not...
Patricia Leslie - Jan 31, 2026 - Google - ★★★★★
We want to thank and highly recommend the company for their wonderful service! We had 3 stairlifts installed without a...
Tracy Vina - Jan 24, 2026 - Google - ★★★★★
the company installed a straight stairlift in no time at all. Mr. Martinez, my installer, is very...
Lawrence Costantino - Jan 24, 2026 - Google - ★★★★★
First time working with the company. Their service was stellar and they quickly fixed the issue with our chair lift. Will definitely use them again.
Elisabeth Mannschott - Jan 24, 2026 - Google - ★★★★★
We had a recommendation from a friend. We were not disappointed. From assessing our situation and needs to the actual...
Thomas Culmone - Jan 17, 2026 - Google - ★★★★★
Very professional, service installer excellent. Highly recommend your company.
Lisa Peterson - Jan 10, 2026 - Google - ★★★★★
Am always so grateful for the company. They recently came to service our FlexStep stairs/lift. the office manager in the office made...
gaye fulton - Dec 27, 2025 - Google - ★★★★★
Amazing service. They arrived within 45 minutes of my call. Immediately identified and fixed my stairlift problem. I highly recommend the company Mobility.
Mayank Chawla - Dec 20, 2025 - Google - ★★★★★
Excellent service, very accommodating and on time as promised.
Gail Kelly - Dec 20, 2025 - Google - ★★★★★
Albert is absolutely amazing and so professional. He is punctual, knowledgeable and goes above and beyond to make sure...
John Castrignano - Dec 13, 2025 - Google - ★★★★★
the company called me the day before installation and asked if I would like the install today. I said Absolutely! Ed...
Darlene Wiessmann - Nov 08, 2025 - Google - ★★★★★
The staff, salesperson and installers of the company were very professional, courteous and...
Atul Chowatia - Oct 18, 2025 - Google - ★★★★★
the company employees were always friendly and informative, whether in office or at my home. The Stairlifts...
Victoria Stebbins - Oct 11, 2025 - Google - ★★★★★
I highly recommend the company! I needed a solution on how to navigate my 3-story townhouse with a broken ankle and...
Stuart Lefkowitz - Oct 11, 2025 - Google - ★★★★★
Sales rep was professional. Product was delivered and installed as promised and it has changed our lives for the better.
Laur Ski - Sep 13, 2025 - Google - ★★★★★
I needed a ramp built to get my mom in her wheelchair out the front door, down 3 steps, across an approximately 25ft...
Anthony Romandetta - Jul 26, 2025 - Google - ★★★★★
My husband and I are very pleased with our stair lift. It is everything that we were promised and...
John Hoehl - Jul 26, 2025 - Google - ★★★★★
the company made it possible for my house-bound with wheelchair adult son be able to get out and about. In a little...
James Cecere - Jun 28, 2025 - Google - ★★★★★
A great experience start to finish. Thanks to Frank in sales, Kelly in the office and Albert the installer!
Migliorino Family - Jun 21, 2025 - Google - ★★★★★
Great experience. The entire team was very knowledgeable friendly and transparent. Service was great from showroom visit thorough to installation.
Jack - May 31, 2025 - Google - ★★★★★
101 was wonderful. In the space of four days from my acceptance of their proposal they had an electrician install a...
Richard Hashway - Apr 27, 2025 - Google - ★★★★★
The team was very professional & personable. The work was completed in a timely...
Helen Moxley - Apr 04, 2025 - Google - ★★★★★
the company employees were always friendly and informative, whether in office or at my home. The installations were...
Judith Albro - Apr 02, 2025 - Google - ★★★★★
the company was so easy to work with from start to finish Alfred installed the stairs for our safety. He explained how to use the chairs and made sure we were comfortable before he left.
Dennis Senerchia - Mar 23, 2025 - Google - ★★★★★
the company installed the chairlift at my Father-in-Laws house and were very professional. We decided to...
Laura Occhipinti - Mar 18, 2025 - Google - ★★★★★
Everything was great and we loved working the owner. It is nice when an owner is present from start to finish regarding every aspect of this project.
Manoj Shah - Feb 24, 2025 - Google - ★★★★★
Excellent job by installer.
Jeanne Osborne - Feb 20, 2025 - Google - ★★★★★
I previously had a chair lift in Texas and used it primarily to move heavy or bulky items between the two floors....
Jag Patel - Feb 17, 2025 - Google - ★★★★★
Everyone from Frank, Kelly, the owner and the guys who came out and performed the installation were incredible. Fast,...
Jeanne Sabido - Jan 17, 2025 - Google - ★★★★★
Friendly, excellent service from sales to installation. Impeccable install. I recommend then highly.
Carol Lepse - Jan 10, 2025 - Google - ★★★★★
Very professional and helpful.
Donna McCullough - Jan 07, 2025 - Google - ★★★★★
I would rate the company a six if it were on the scale. We called 101 when we needed a stair chair. the owner came to the...
2024
Rich Cahayla-Wynne - Dec 02, 2024 - Google - ★★★★★
the owner and his team did a very good job of specifying and installing our platform lift. It was a special order and took...
Nancy Shanley - Nov 21, 2024 - Google - ★★★★★
We cannot say enough about this company and their chairlift. This has been life changing. From the first phone call with...
Manjushree Matadial - Nov 21, 2024 - Google - ★★★★★
Frank was an excellent salesman and the installer was very neat, tidy and educated me on the use. It was very simple. He...
Monica Luyster - Jul 28, 2024 - Google - ★★★★★
From company Rep to Technician and anything in between service was top notch. Explained everything in detail. Quality...
James Finnen - Jun 02, 2024 - Google - ★★★★★
A completely professional experience from start to finish. the owner Muti was easy to talk to, and attentive to our needs....
David Berkovitz - May 20, 2024 - Google - ★★★★★
We had a great experience with the company for a stairlift and a ramp. the owner and his team gave us the perfect design for our space. They were informed and reliable thoroughout the process. We would highly recommend them!
D - Mar 29, 2024 - Google - ★★★★★
Good service is so rare these days, I had to post a review. the company in Boonton was a great company to work with! We...
michael donohue - Mar 26, 2024 - Google - ★★★★★
Had a lift installed for my wife. After installation there was a physical problem and my wife was unable to use the...
Bruce Prager - Mar 20, 2024 - Google - ★★★★★
the company in Boonton, NJ helped us greatly in preparing for my mothers return from hospital and rehab. They did an...
Michael de simone - Feb 28, 2024 - Google - ★★★★★
I would strongly recommend the company to anyone I know of that needs a ramp installed. The ramp is great and the installers were very helpful and professional.
Michael Mitchell - Feb 27, 2024 - Google - ★★★★★
My mother in law lives in a facility and was in need of a hoyer lift. I reached out to the company and spoke with...
Tracy Leifer - Feb 12, 2024 - Google - ★★★★★
the owner and his team were very responsive from the initial quote to installation. They were professional, had reasonable...
Jeremiah O'Connor - Jan 30, 2024 - Google - ★★★★★
the owner and his team at 101Mobility were great. Advised us from the beginning on our options and how much each would cost....
J Kaplan - Jan 30, 2024 - Google - ★★★★★
I needed a ramp for my front door and some grab bars in my bathroom while recovering from a broken leg. the company...
Donna M. (Boonton) - Jan 29, 2024 - Listen360 - ★★★★★
The calls are answered promptly, and the service appointment scheduled quickly. Everyone I have talked with is friendly and professional.
Bob D. (Newfoundland) - Jan 27, 2024 - Listen360 - ★★★★★
Service is prompt and they fix the issues every time. Very happy to promote them.
Donna K. (Passaic) - Jan 21, 2024 - Listen360 - ★★★★★
My mom said the service tech was pleasant, thorough and careful. Always delighted with you folks-your product and service has made our lives much less complicated and more pleasant. Thanks for all!
Terry V. (Morristown) - Jan 14, 2024 - Listen360 - ★★★★★
Both the person who booked the appointment and the technician were very helpful and pleasant.
Terry - Jan 14, 2024 - Google - ★★★★★
Very helpful and responsive staff.
Barbara P. (Scotch Plains) - Dec 31, 2023 - Listen360 - ★★★★★
Great service and the people are professional and very responsive. It was a wonderful experience.
Maggie W. (Montvale) - Dec 30, 2023 - Listen360 - ★★★★★
excellent
Barbara Perchaluk - Dec 30, 2023 - Google - ★★★★★
These are true professionals. They are very responsive and easy to work with. Their service is excellent.
Barry Brewer - Dec 28, 2023 - Google - ★★★★★
the company came thorough for our commercial project at Whiteman House Condominiums in Fort Lee, NJ. Working with the owner...
Laisa C. (Paterson) - Dec 20, 2023 - Listen360 - ★★★★★
From the first call everything ran smoothly from being quoted to the installation of my mom’s ramp. Thank you!
Alan G. (Springfield) - Dec 20, 2023 - Listen360 - ★★★★★
Straight talk from the owner. Interacting with Eddie.
Alan Ochim - Dec 20, 2023 - Google - ★★★★★
The level of service lived up to my high expectations before and during the installation of 2 chairlifts. Real service, not the phony marketing type, is a rare commodity. the company takes service seriously.
Dorothy S. (Hopatcong) - Dec 13, 2023 - Listen360 - ★★★★★
Eddy is the nicest person we have had the pleasure of meeting. He knows his business and goes right to work. He is polite and pleasant.
Claude J. (Morris Plains) - Dec 03, 2023 - Listen360 - ★★★★★
Prompt and great service
Bill M. (Montvale) - Nov 24, 2023 - Listen360 - ★★★★★
Kelly and Eddie were fantastic! The chair lift was installed perfectly and on time. Their price was also much better than the competition. If you don’t use Jersey Stairlifts & Ramps, you are making a mistake. They are the best at what they do.
Jennifer B. (Oxford) - Nov 20, 2023 - Listen360 - ★★★★★
Fast response and good communications.
Debra T. (Oakland) - Nov 19, 2023 - Listen360 - ★★★★★
Friendly, convenient, affordable!
Joseph I. (Paramus) - Oct 26, 2023 - Listen360 - ★★★★★
The service was excellent
Bob P. (Riverdale) - Oct 24, 2023 - Listen360 - ★★★★★
The installer was extremely knowledgeable, well equipped, and friendly.
Bruce P. (Dumont) - Oct 16, 2023 - Listen360 - ★★★★★
you guys came in. they were very professional. they knew exactly what to do. they told me what they were going to do. they finished the job in less time then what was quoted. in other words they did a very very good job. and I'm very pleased with what they did.
Bruce Piper - Oct 15, 2023 - Google - ★★★★★
everything was very professional. and I would recommend the company to everyone.
Ag A. (Englewood Cliffs) - Oct 14, 2023 - Listen360 - ★★★★★
The installation was interesting and fascinating
Robert I. (Dingmans Ferry) - Oct 05, 2023 - Listen360 - ★★★★★
THE STARLIFT IS TOO BIG FOR THE SPACE. IT IS VERY TIGHT WHEN IT REACHES THE TOP OF THE STAIRS. YOU NEED TO LIFT YOUR FOOT OFF THE STAND BEFORE IT REACHES THE TOP AND MOVE YOUR HAND AWAY FROM THE CONTROL, OTHERWISE YOUR FINGERS GET STUCK BETWEEN THE ARMREST AND THE WALL.
Elaine W. (Boonton Twp) - Oct 05, 2023 - Listen360 - ★★★★★
Installer took time to demonstrate machine, ask exactly where I wanted it etc. very polite and accommodating.
Lisa P. (Franklin Lakes) - Sep 27, 2023 - Listen360 - ★★★★★
Between the owner, Kelly and Eddie we are always so well taken care of. Eddie came to add some grab bars and reprogram our FlexStep and he comes with a smile. His work is meticulous and he is a very kind man.
Betty B. (Oakland) - Sep 25, 2023 - Listen360 - ★★★★★
Damon was excellent in helping to decide best way to handle things and the installers were excellent in putting in the ramp,
Sally F. (Hawethorne) - Sep 23, 2023 - Listen360 - ★★★★★
Damon explained everything that I was able to understand. Since I never had done this before. Also Albert was very good making it all work out. The installation. Thank you.
Donna F. (Woodland Park) - Sep 21, 2023 - Listen360 - ★★★★★
They were extremely helpful and worked around our schedule.
Stephen F. (Wharton) - Sep 20, 2023 - Listen360 - ★★★★★
Always in time for appointment. Listens to what is wrong and tries to correct the problem.
Sonny M. (North Caldwell) - Sep 18, 2023 - Listen360 - ★★★★★
They did a good job setting up a small ramp in my garage and a grab bar in my basement. No problems
Pat Borruso - Sep 18, 2023 - Google - ★★★★★
The professionalism of the entire staff from start to completion makes me feel comfortable recommending them...
Rae K. (Rockaway) - Sep 17, 2023 - Listen360 - ★★★★★
My favorite part was meeting Eddie. Not only is he personable, but he is also professional. Explains well, answers questions and doesn't mind explaining twice if necessary
Pat B. (Mahwah) - Sep 14, 2023 - Listen360 - ★★★★★
I was impressed by the professionalism of the entire staff from owner the owner, salesman Damon, administrator Kelly and the installers Ed and Al. Ed especially showed pride and knowledge in the job he was doing to make sure the installation and instructions on the safe usage of the chair was understood. Everyone was involved in the process along the way to completion. I was kept informed along the way and the owner came to my home twice to make sure we were happy with the plan which required two separate stair lifts due to the configuration of the access points to my home and multiple floors requiring access. He helped with the decision choosing Bruno and the finished product requiring multiple turns was completed in the time quoted at a price fairly negotiated with integrity. the owner's knowledge of the products and ability to offer suggestions were greatly appreciated. I would be happy to recommend Jersey Stairlifts & Ramps to anyone requiring a stair lift.
William R. (Pompton Plains) - Sep 10, 2023 - Listen360 - ★★★★★
Talking to the representative and be able to use the ramp
Deborah K. (Upper Saddle River) - Sep 10, 2023 - Listen360 - ★★★★★
the owner was very helpful and spent time answering many questions. Damon came to measure and do an estimate and was also very helpful.
Dave - Sep 08, 2023 - Google - ★★★★★
Our old ramp was falling apart and was becoming a safety issue. I met the owner Muti, from the company about 2 years ago...
Judy L. (Vernon) - Aug 25, 2023 - Listen360 - ★★★★★
prompt service and the service man was very helpful and polite, The office staff is always nice and efficient also.
Ronald M. (Livingston) - Aug 23, 2023 - Listen360 - ★★★★★
very pleased, everything works as expected, great service!!
Barbara N. (Ridgefield Park) - Aug 23, 2023 - Listen360 - ★★★★★
The professionalism and communication. Great experience!
Paul S. (West Milford) - Aug 18, 2023 - Listen360 - ★★★★★
Everyone was helpful and pleasant and answered any questions we had.
Ed C. (Ringwood) - Aug 18, 2023 - Listen360 - ★★★★★
I found the entire company to be the most ethical and fair, vs other companies in the stair lift space. From the sales person Damon, to owner the owner, to Manager Kelly, to installer Eddie......very professional, honest and nice to do business with. I had looked at some other company's in this area who were cheaper (and sleazy), but not by much. You pay for what you get. I recommend Jersey Stairlifts & Ramps very highly, it's was not a hard decision to go with them.
Ed Casey - Aug 17, 2023 - Google - ★★★★★
Great company, there are some sleazy persons in this area. When you 'peel back the onion', the company stood out with...
Alison T. (Bloomingdale) - Aug 13, 2023 - Listen360 - ★★★★★
No hassle. Very professional. They did exactly what they promised. On time. No unexpected fees or add-ons. Genuinely nice people, all of them.
Sal P. (Hackettstown) - Aug 12, 2023 - Listen360 - ★★★★★
Service
Magdalena S. (Montville) - Aug 10, 2023 - Listen360 - ★★★★★
I liked how fast was done the job when they entered in the house !
Nedelka S. (Township of Washington) - Jul 25, 2023 - Listen360 - ★★★★★
The service was top notch. Not only by the wiener but by the service mean that came to install the chair. Everyone walked thorough options with me in detail so I can make the right decision. And also answered all my questions.
Laurie T. (Newton) - Jul 23, 2023 - Listen360 - ★★★★★
Staff was friendly and knowledgeable. There was never any pressure to purchase a product, just an informative meeting and time for us to decide the best course of action to meet our needs.
Gerry S. (Wayne) - Jul 19, 2023 - Listen360 - ★★★★★
Everyone was very professional and knowledgeable
Paul V. (West Caldwell) - Jul 13, 2023 - Listen360 - ★★★★★
The technician was on time and proceeded to make recommendations and changes to my design. He completed the installation very quickly and after I used the new grab bars they were perfect.
John O. (Boonton) - Oct 02, 2021 - Listen360 - ★★★★★
Professional , personable and skilled.
Lisa G. (Rutherford) - Sep 28, 2021 - Listen360 - ★★★★★
We have so much confidence in Jersey Stairlifts & Ramps we had them install in our home for a second time. The same gentleman, Eddie installed and uninstalled both times. He is very friendly and professional and leaves any work space immaculate. I can’t recommend them enough if you are in need. They strive to be caring and fulfill whatever accommodations you require .
Ingrid S. (Rockaway) - Sep 27, 2021 - Listen360 - ★★★★★
Really expensive for what was done. Technician had to come back a week later because he did not have the right screws for the last important grab rail. No break in price though. Disappointing.
Wayne G. (Middletown) - Sep 19, 2021 - Listen360 - ★★★★★
Fair price quality work very considerate
Ralph S. (Paramus) - Sep 15, 2021 - Listen360 - ★★★★★
Everything,installation people very professional & sales people terrific
Steven C. (New Milford) - Sep 10, 2021 - Listen360 - ★★★★★
Dealing with the owner and entire staff at Jersey Stairlifts & Ramps has been a wonderful experience! They consistently demonstrated professionalism, competence, compassion, support and honesty. Their language was clear, simple and drama/pressure-free. I cannot overstate how efficient and pleasurable my entire experience was with them during a very stressful time! ~Steven C.
Steven Cardozo - Sep 10, 2021 - Google - ★★★★★
Dealing with the owner and entire staff at the company has been a wonderful experience! They consistently demonstrated...
Bill K. (River Vale) - Sep 05, 2021 - Listen360 - ★★★★★
Very professional. All steps from estimate to installation done well. Rent to buy is a good option.
John T. (West Milford) - Sep 03, 2021 - Listen360 - ★★★★★
Your representative Kelly was most helpful and friendly.
Michelle B. (Wayne) - Aug 27, 2021 - Listen360 - ★★★★★
Eddie is always awesome to deal with. 🙂
Elissa N. (Oak Ridge) - Aug 20, 2021 - Listen360 - ★★★★★
How fast your response time was and the friendliness of all staff.
Laurie Mac - Aug 18, 2021 - Google - ★★★★★
Having a need for a ramp is stressful, however with the great customer service provided by Kelly, the scheduling and...
Rich E. (Denville) - Aug 14, 2021 - Listen360 - ★★★★★
Very professional company
Irv E. (Oakland) - Aug 05, 2021 - Listen360 - ★★★★★
The people you have working for you are caring and willing to help . it has been a pleasure to meet people who care.
Alan G. (Springfield) - Jul 24, 2021 - Listen360 - ★★★★★
The level of service before and during the installation of 2 chairlifts lived up to my high expectations.
Yolanda M. (Franklin) - Jul 23, 2021 - Listen360 - ★★★★★
We purchased a stair lift for my elderly parents. I called and emailed several places without any callbacks and some called a week later. Kelly called within 10 minutes of sending her an email for information! She was so helpful in setting up the appointments and any questions I had. the owner came and explained everything about the lift and what we needed. He was very knowledgeable, thorough and never pressured us into purchasing and gave us the time we needed to make a decision. Eddie was a Rockstar!! He came to install, was on time and had such patience with my parents, showing them how to use the chair and explained any problems that might occur so there wouldn't be any surprises for them. He even took the time to look at pictures and listen to their stories about grandkids and their life. It's so refreshing to have found a company that is so compassionate and caring!
Craig T. (West Orange) - Jul 21, 2021 - Listen360 - ★★★★★
You guys are amazing, articulate, and go an extra mile to make things the best they can be.
Idamarie T. (Hackettstown) - Jul 20, 2021 - Listen360 - ★★★★★
Everyone was amazingly supportive and accommodating. the owner was great when he came out to take measurements and explained how everything would work. The installers were awesome and very professional as well as knowledgeable. The whole experience was great. Definitely will be recommending Jersey Stairlifts & Ramps forever.
Eric N. (Glen Rock) - Jul 14, 2021 - Listen360 - ★★★★★
Excellent service. On time. Friendly. Explanatory.
Joyce K. (North Haledon) - Jul 12, 2021 - Listen360 - ★★★★★
Very personable and knowledgeable! Arrived on time for ramp instilllation! Highly recommend!
Marge &. (Boonton) - Jul 11, 2021 - Listen360 - ★★★★★
Being able to ride up and down the stairs
Tony L. (Montville) - Jul 11, 2021 - Listen360 - ★★★★★
Dealing with the owner and his staff was a pleasure to work with from start to finish.
Anthony S. (Holmdel) - Jul 09, 2021 - Listen360 - ★★★★★
Fast response in an emergency. Eddie and the owner always comes thorough. Appreciate it.
Maryanne F. (Mendham) - Jul 08, 2021 - Listen360 - ★★★★★
The delivery and set up of the chair lift was great! Eddie the installer was super helpful and made the process very easy!
Larry F. (Mountain Lakes) - Jul 04, 2021 - Listen360 - ★★★★★
Presentation was excellent and installer was very helpful. We would recommend your company and feel free to use us as a satisfied customer
Debbie C. (Riverdale) - Jun 26, 2021 - Listen360 - ★★★★★
Your technician, Eddie, is terrific.
Margo B. (Kinnelon) - Jun 24, 2021 - Listen360 - ★★★★★
We are seniors and decided to install a stair lift BEFORE rather than AFTER one of us got hurt! Because our entrance is ground floor and our living space is one floor up, we have to carry everything that comes into our home up and down the stairs. A friend's orthopedist told her (after she was injured falling down the stairs) that no one over sixty should go up or down stairs without holding on with two hands to two banisters. That meant we shouldn't be carrying things up and down the stairs. After getting several estimates, it was clear who we wantedd to do business with. Expertise, and integrity were high on our list, and Jersey Stairlifts & Ramps was where we found them. We also liked that they had an actual store with human beings in it and samples of the stair lifts that we could see. Now we can sit on the chair with our packages on our lap and ride safely up and down. We can also bungee packages on the seat, and sent them up or down. When we want to use the stairs for exercise and have our hands free, we can fold up the chair and walk up. Our home provided some challenges to installation, but Eddie did a great job, and when he needed some unexpected parts to fit our atypical house, the owner brought them right over, so that our installation was not delayed. Everything was done on time as promised. We highly recommend Jersey Stairlifts & Ramps.
Josh A. (Ringwood) - Jun 17, 2021 - Listen360 - ★★★★★
Honest , efficient , professional with an educational approach . Showed up on time ( actually early) that never happens . Taught me how to maintain and watch for trouble signs . Great people . Highly recommend!!!
Sydne M. (South Orange) - Jun 10, 2021 - Listen360 - ★★★★★
Solving our issue of safe entry and exit to our home for my husband,.
Katherine F. (Morristown) - Jun 07, 2021 - Listen360 - ★★★★★
Eddie. He was extremely knowledgeable and very pleasant to work with. He advised me on what I did and did not need. Kelly was always very quick to respond to emails and phone calls. I met the owner briefly. The whole team was outstanding. So glad I chose Mobility 101and have already recommended them to others.
Anne L. (Boonton) - Jun 02, 2021 - Listen360 - ★★★★★
I can't express enough my appreciation for all who work at the boonton site. They made every effort that was feasible to provide mobility and independence. for my dying husband . I wish I was a good recaller of names - I am not - I wish to highlite - the installer kindness and patience when my husband seek to give advice with the installation . Given everything my family is dealing with- their services price - minimal to the accommodations that was in need. It would be foolish should you overlook their services if you are in need. Written by Anne L.
Alan J. (Montville) - Jun 01, 2021 - Listen360 - ★★★★★
Call from the owner even though the office was closed for the weekend.
Julie T. (Glen Rock) - May 29, 2021 - Listen360 - ★★★★★
The whole process from start to finish was professional and smooth. the owner, Kelly and Eddie were kind and easy to work with.
Miriam G. (Teaneck) - May 23, 2021 - Listen360 - ★★★★★
Very responsive customer service. They always try to trouble shoot with me on the phone and if I can't fix it they make every effort to get a tech out to me ASAP
Linda L. (Ridgewood) - May 22, 2021 - Listen360 - ★★★★★
Quick efficient understanding of my needs
JoAnne P. (Clifton) - May 15, 2021 - Listen360 - ★★★★★
Everything about the stair chair was explained. the owner and Ed were accommodating and friendly. Kelly was easy to reach and pleasant.
Bill H. (Gillette) - May 13, 2021 - Listen360 - ★★★★★
Everyone connected with the company was professional, courteous and extremely helpful. The customer service representative Kelly went out of her way to accommodate our schedule and promptly responded to all of our questions. She was delightful to deal with. the owner, who came out to review our home to determine lift options, was very knowledgeable and helpful. He presented several alternatives and helped us select the lift that would best address our narrow stairs leading to the second floor. He also reviewed our other stairs and offered cost-effective suggestions for possible installations we made need in the future. The installer, Eddie, was superb! Like everyone else we dealt with, he was professional and knowledgeable. Plus, he spent the time necessary to train us on use of the lift, was cheerful and patient. We can’t thank him enough for his help.
Steve M. (Morris Plains) - May 10, 2021 - Listen360 - ★★★★★
My parents just had a custom stairlift installed in their home. My mom is 80 years old and was having difficulty walking up and down the stairs. She is constantly telling me now how happy she is to have the stairlift and that it was a great investment.
William M. (Montvale) - May 05, 2021 - Listen360 - ★★★★★
Eddie is an exceptionally fine representative of your company.
Chuck A. (Hawthorne) - Apr 29, 2021 - Listen360 - ★★★★★
Great service and advice
Rosa M. (Paterson) - Apr 17, 2021 - Listen360 - ★★★★★
The installer was great.
Susan L. (Wyckoff) - Apr 16, 2021 - Listen360 - ★★★★★
the owner did a thorough job of carefully explaining everything to me when we first met to discuss the chair lift. And Eddie, the installer, did an outstanding job. Not only is he an excellent mechanic, but he took time and patience to explain all the details of my new chair lift, how to operate it, what specifically to know about its operation and encouraged me to call Jersey Stairlifts & Ramps any time if I need help. And also Kelley, the office/telephone lady was a big help for all my questions. I highly recommend Jersey Stairlifts & Ramps.
Walter H. (succasunna) - Apr 01, 2021 - Listen360 - ★★★★★
Very knowledgeable, cooperative and ready to get the job completed on time.
Nick P. (Rockaway) - Mar 20, 2021 - Listen360 - ★★★★★
Knowledgeable, professional, courteous, and safe.
Stephen F. (Wharton) - Mar 20, 2021 - Listen360 - ★★★★★
Representative came out and measured where other companies wantedd pictures and not willing to come out. Installation was good. There is a bump in the rail which doesn’t hinder operation, but I rather it not be there.
Russ C. (Mahwah) - Mar 11, 2021 - Listen360 - ★★★★★
Eddie the installer, was very neat, organized, and professional!
Rudolph T. (Montville) - Mar 08, 2021 - Listen360 - ★★★★★
Prompt response to request for service. Office and service staff very courteous and efficient.
Jeff V. (mahwah) - Feb 26, 2021 - Listen360 - ★★★★★
From the sales process to the installation, they were there exactly when they said they would be. The sales guy listened to our problem and offered alternative solutions which was extremely helpful. The installation went splendidly, the installation guy, Eddie , forgot something from the shop during the install, he came back on his time to get the job done. would highly recommend this company - good people from reception, sales and install.
Bill P. (Newton) - Feb 25, 2021 - Listen360 - ★★★★★
Professional and courteous.
Linda S. (Morris Plains) - Feb 15, 2021 - Listen360 - ★★★★★
Both the sales rep and technician were very knowledgeable. The sales rep did not pressure us into signing anything right away. The technician was wonderful. He provided a great installation and was very careful not to get my light colored carpeting dirty!
Gail S. (Fairlawn) - Feb 13, 2021 - Listen360 - ★★★★★
The staff at Jersey Stairlifts & Ramps were all very friendly and helpful. The process was easy.
Ronald H. (Newton) - Feb 07, 2021 - Listen360 - ★★★★★
answered my questions very clearly and made good suggestions
Elisabeth C. (Hawthorne) - Feb 07, 2021 - Listen360 - ★★★★★
Very personable and accommodating.
Eleanor W. (North Caldwell) - Feb 04, 2021 - Listen360 - ★★★★★
Very professional and very helpful.
Christina S. (Midland Park) - Feb 01, 2021 - Listen360 - ★★★★★
The staff is professional and kind was able to explain the whole process and give us many options the time of insulation was quick.
richard C. (Old Tappen) - Jan 31, 2021 - Listen360 - ★★★★★
The team at 101 is very professional. From our telephone conversations with Kelly to the thorough instructions by the owner to the excellent installation by Eddie, it was a pleasure to get our new lift. Rich
Matthew H. (Waldwick) - Jan 26, 2021 - Listen360 - ★★★★★
The whole process was well done. No loose ends. Very professional. Kelley in the office was excellent.
Joan E. (Randolph) - Jan 26, 2021 - Listen360 - ★★★★★
From the first call to Kelly to meeting with the owner and then the install Eddie everything went smooth and exactly as discussed. I highly recommend Jersey Stairlifts & Ramps! Very professional and understanding. Arrived when promised with no issues. You truly can't go wrong with Jersey Stairlifts & Ramps!
George V. (Butler) - Jan 26, 2021 - Listen360 - ★★★★★
excellent customer service, from intro to installation- ty!
Steven C. (New Milford) - Jan 26, 2021 - Listen360 - ★★★★★
Interacting with the entire staff and owner was stress-free and delightful! The stairlift installer couldn’t have been more professional, kind and patient. Overall, they were all highly competent, thorough, and efficient.
Kurt S. (Haskell) - Jan 26, 2021 - Listen360 - ★★★★★
The installer was here exactly when he said he would be here, promptly. The installation took two hours just as we were told it would. Afterwards a complete training of the lift was demonstrated and explained, not to mention the tech. vaccumed the entire flight of stairs prior to that. If I could find one thing that was slightly upsetting, the tech, was an Eagles fan...GREAT customer service, a top notch operation. Highly recommended company.
Stephanie M. (Lake Hiawatha) - Jan 07, 2021 - Listen360 - ★★★★★
Clear, honest information, a real concern to fill the need correctly. the owner spent time listening to the need. Yes, I would recommend Jersey Stairlifts & Ramps! Paul C.
Elaine W. (Boonton Twp) - Jan 05, 2021 - Listen360 - ★★★★★
Installer took time to explain and help
2020
Janet B. (Essex Falls) - Dec 29, 2020 - Listen360 - ★★★★★
The gentleman who came to set up the chair was very courteous and had a lot of patience plus he was very knowledgeable. The Mobility company is very fortunate to have an employee working for you
Daryl C. (Denville) - Dec 19, 2020 - Listen360 - ★★★★★
tech that came out to service the chair is VERY knowledgeable ! Also, he has a wonderful personality too :)
Anthony (Rivervale) - Dec 18, 2020 - Listen360 - ★★★★★
Everyone was courteous and professional so it made for a great experience overall. Eddie did a great install and training on the chair lift. Made my mom feel comfortable.
Pat M. (Hamburg) - Dec 17, 2020 - Listen360 - ★★★★★
Excellent sales, products, service and customer services. We would highly recommend Jersey Stairlifts & Ramps.
Arthur S. (Wayne) - Dec 16, 2020 - Listen360 - ★★★★★
the owner was very helpful and knowledgeable about the various options. Eddie was meticulous in his installation and set up, as well as his explanation to my mom as how the units operate.
Barbara L. (Glen Rock) - Dec 08, 2020 - Listen360 - ★★★★★
the owner was very professional and very knowledgeable.
John H. (Paramus) - Nov 28, 2020 - Listen360 - ★★★★★
Our first communication with Jersey Stairlifts & Ramps began with Kelly and she was extremely helpful in setting up the appointment for someone to come to our home for an estimate. We spoke to her several times after that and she was always so helpful and cheerful! The great experience began when the owner from Jersey Stairlifts & Ramps came to our home and explained everything in detail regarding the functions, craftsmanship, safety and installation of the chairlifts. He was professional, knowledgeable, polite and very patient. Once the date was set for installation, Eddie arrived ON TIME, which is so refreshing these days. He was efficient, courteous and polite and did a superb job installing the lifts. Afterwards, he went over the mechanisms and offered a hands-on tutorial, going up and down the stairs on the lifts. Jersey Stairlifts & Ramps of very fortunate to have him on their team! Kelly, the owner and Eddie....thank you for all you do. Thank you, Jersey Stairlifts & Ramps, for making a difficult situation more bearable AND safe! John & Vivian Hovsepian
Sal P. (Hackettstown) - Nov 18, 2020 - Listen360 - ★★★★★
Expertise
Edward T. (morristown) - Nov 16, 2020 - Listen360 - ★★★★★
Great experience start to finish! Excellent service, super professional presentation prior and post purchase. It’s rare that you have to make a purchase where you know literally nothing about the product, the process and the purchase options. Jersey Stairlifts & Ramps educated us on exactly what we could and should do based on our specific situation, can’t say enough good things about this organization! Thoroughly enjoyed doing business with Jersey Stairlifts & Ramps!
Kitty W. (Matamoras) - Nov 13, 2020 - Listen360 - ★★★★★
the owner was so knowledgeable and was sure to speak directly to my father in law, involving him every step of the way in the process. When it came time for installation, Eddie was prompt, extremely courteous, and really took the time to make sure everyone in the house knew how to use the lift. He was very efficient and timely in the installation process as well! We couldn’t have asked for a better experience from start to finish! Kitty and Byron Wurst
Judy L. (Vernon) - Nov 12, 2020 - Listen360 - ★★★★★
took care of my problem without a hassle
Karen P. (morristown) - Nov 12, 2020 - Listen360 - ★★★★★
The installer was very polite, fast and efficient. He explained everything about the chairlift clearly and made sure we understood before he left. He also left the area as clean as it was when he arrived.
Joan B. (Hackettstown) - Nov 10, 2020 - Listen360 - ★★★★★
The install was clean and quiet. The installer was friendly and went about his work.
Katherine H. (Hawthorne) - Nov 08, 2020 - Listen360 - ★★★★★
These guys are experts who work hard and as fast as complete safety will allow. We have had them do two jobs for us, exactly as promised, on time, on budget. Jersey Stairlifts & Ramps was recommended to us by a New Jersey Senior Center, and we thanked them and pass on the great advice to any family that needs a ramp.
Marie S. (wood ridge) - Nov 02, 2020 - Listen360 - ★★★★★
Very happy with the consultation & the installation. Kelly in the office was pleasant to talk to.
Dharma M. (Clifton) - Nov 01, 2020 - Listen360 - ★★★★★
Did exactly as promised, when promised. Friendly, knowledgeable and compassionate. I am very happy with equipment so far. Everything is working as it should. Thank you.
David F. (Montclair) - Nov 01, 2020 - Listen360 - ★★★★★
Technician serviced my vertical platform lift. It worked for one day. Follow up phone call with technician did not make me confident that a permanent repair would be made.
Mary T. (North Haledon) - Nov 01, 2020 - Listen360 - ★★★★★
very professional sales rep explained everything did not try to oversell installer was very good neat installation went thorough the procedure for using the stair lift if I had any questions to call
Ann K. (Paramus) - Nov 01, 2020 - Listen360 - ★★★★★
EDDIE! He is very well mannered, very professional, and extremely patient. He is an exemplary employee representing your company, leaving your customers very satisfied with his service. We recently had one of our chairlift chairs’ motor malfunction and another one was ordered for us from the plant in Florida. Although we were inconvenience, “everyone” at 101 did what they could to expedite the delivery and we thank everyone for what they did.
Sarentos G. (Oxford) - Oct 31, 2020 - Listen360 - ★★★★★
On time! Got it fixed fast Thank you
John B. (teanafly) - Oct 23, 2020 - Listen360 - ★★★★★
Extremely professional from start to finish - great people. My Dad is thrilled with the product.
H. N. (Morristown) - Oct 18, 2020 - Listen360 - ★★★★★
I appreciated the owner’s deep understanding of the system and his smooth and compelling communication.
Joan E. (Tenafly) - Sep 24, 2020 - Listen360 - ★★★★★
Was going to call me concerning an outlet change.
Katherine H. (Franklin Lakes) - Sep 13, 2020 - Listen360 - ★★★★★
Fast, honest, really decent people. Couldn't be happier. No one wants a ramp, but if you need one these are the people to go to! Thank you the owner.
Tracy L. (Newton) - Sep 05, 2020 - Listen360 - ★★★★★
Great responsiveness from the start, quick installation of the ramp and the owner was very pleasant and informed on the subject of needs for the elderly and disabled. I would definitely recommend using Jersey Stairlifts & Ramps!
Ken K. (Boonton) - Sep 03, 2020 - Listen360 - ★★★★★
Your response time to my needs and the professional installation.
James M. (Blairstown) - Sep 02, 2020 - Listen360 - ★★★★★
the owner returned my call immediately and set up an assessment quickly. The ramp was skillfully installed within days! Jersey Stairlifts & Ramps is prompt, courteous ,and efficient; I would not think of going anywhere else!
Donna M. (Boonton) - Aug 29, 2020 - Listen360 - ★★★★★
The entire process went smoothly. I called on Thursday, met with the owner on Friday and had the lift installed 5 days later! the owner and Eddie were great to work with. Great product and outstanding customer service. I would recommend them without hesitation!!! Donna, Boonton NJ
David L. (Hohokus) - Aug 18, 2020 - Listen360 - ★★★★★
Prompt service
Elisabeth C. (Hawthorne) - Aug 11, 2020 - Listen360 - ★★★★★
Responsiveness and attention to detail.
Antonio S. (Holmdel) - Jun 27, 2020 - Listen360 - ★★★★★
It was easy. I asked for help with getting a pool lift and I got it. The entire process was very easy. the owner and Nicole were always pleasant, helpful and quick to respond. To be honest I did not expect the owner to test the pool lift and actually go into the pool when it was delivered when he tested it showed us how to use it, but he did.
Alyse K. (Columbia) - May 29, 2020 - Listen360 - ★★★★★
Customer service is excellent. Nicole and the owner are attentive and their communication standards are high. the owner kept me appraised of every step of the process... from planning to installation. He was clear about everything..timeline, costs, etc. The installer, Ed, was also very good.. full of useful safety and operational procedures. A very positive experience.
Miriam G. (Teaneck) - May 28, 2020 - Listen360 - ★★★★★
Excellent quick service. Very nice and knowledgeable repairman.
David R. (Park Ridge) - Mar 13, 2020 - Listen360 - ★★★★★
Throughout this process from the initial examination, thorough price negotiation, and into completion of the project, the owner has been an outstanding representative of Jersey Stairlifts & Ramps. During the installation Eddie did a great job, culminating in explaining the operation of the chair and the various documentation.
Judy L. (Vernon) - Feb 26, 2020 - Listen360 - ★★★★★
Prompt service..Service tech was knowledgeable and pleasant.
Judith M. (Wanaque) - Jan 22, 2020 - Listen360 - ★★★★★
Very friendly and informed about product. I would recommend them to folks who need this type of products.
Edda G. (Morristown) - Jan 13, 2020 - Listen360 - ★★★★★
I so appreciate ur prompt response And Eddie can fix anything! Between the quality of the equipment and ur expertise in maintaining it We have had a perfect experience
Barbara A. (Wyckoff) - Jan 10, 2020 - Listen360 - ★★★★★
the owner was very good in explaining everything to us and the installer (I think his name is Ed) was also excellent and so was the electrician. This has been a great help - couldn't get Bob out of the house without it. Thanks
Janet M. (Branchville) - Jan 07, 2020 - Listen360 - ★★★★★
The technician who installed was amazing, friendly and extremely helpful. He had to come back to adjust and couldn't have been nicer. The first informational phone call, to the rep that came to measure and price to the install was smooth, very quick and professional. What costumer service should be, perfect. Thank you!
Mary B. - Jan 01, 2020 - Listen360 - ★★★★★
The stair lift has changed mom’s life. We are able to safely go out again. Mom has her independence back! If she wants a cup of tea, she can get to the kitchen to get it. the owner explained the whole process and was kind and supportive. I could not thank him enough for his kindness and compassion! Nicole made the scheduling process a breeze. The gentleman who installed was amazing. ( I’m sorry I don’t remember his name.) He worked so hard! I couldn’t believe how quickly and quietly he worked. He answered all my questions and was a pleasure. My only regret is, that I did not purchase the stair lift sooner. We love it!!!
Donna K. (Passaic) - Dec 22, 2019 - Listen360 - ★★★★★
the owner and Nicole are very professional, informative and helpful. Dealing with a small business for this service made perfect sense to me.
Lou M. (Bergenfield) - Dec 19, 2019 - Listen360 - ★★★★★
the owner and Nicole are the Best. Very helpful and supportive of my Mother and her safety
Boonton (Boonton) - Dec 11, 2019 - Listen360 - ★★★★★
Easy to work with
Nancy P. (Montville) - Dec 04, 2019 - Listen360 - ★★★★★
You could give more information about products before orders are placed. Nicole is a gem
Alan J. (Montville) - Nov 27, 2019 - Listen360 - ★★★★★
Came quickly when we had a major problem. Fixed the problem.
Debbie C. (Riverdale) - Nov 19, 2019 - Listen360 - ★★★★★
Eddie was very nice, and did a great job. We are very happy with the chair so far...it’s been 5 days. I called the owner with a concern on his cell phone on Saturday and he answered.....nice. The office person, Nicole, is also very nice. Jersey Stairlifts & Ramps came recommenced by 3 different sources, and they did not disappoint.
Fred W. (Upper Saddle River) - Nov 02, 2019 - Listen360 - ★★★★★
the owner and Nicole
Marge &. (Boonton) - Oct 31, 2019 - Listen360 - ★★★★★
Eddie did a great job explaining and installing
Mary B. (Ledgewood) - Oct 25, 2019 - Listen360 - ★★★★★
installer was neat, no wasting of time, courteous, fully explained all workings of the chair. gave instructions on how to handle any issues
that could come up. Very pleased.
Louisa F. (Denville) - Oct 19, 2019 - Listen360 - ★★★★★
Everything! From purchasing the chair lift to installation everything went very smoothly. The installer (Eddie) arrived on time, did the installation quickly and cleaned up after himself. I love my new chair lift and would recommend your company to anyone in need of a chair lift. It was a great experience!
Susan J. (Morristown) - Oct 05, 2019 - Listen360 - ★★★★★
the owner was amazing! He was helpful, knowledgeable and a pleasure to work with! Thanks again. Susan and the owner
Sydne M. (South Orange) - Sep 27, 2019 - Listen360 - ★★★★★
The representative was a pleasure to work with snd he listened to my concerns. He also gave update about when he would arrive at my home - very much appreciated. His coworker was also very pleasant and polite
Lynn J. (Woodland Park) - Sep 18, 2019 - Listen360 - ★★★★★
Very professional , knowledgeable and outstanding in what they do!
Yvonne L. (Cedar Grove) - Sep 11, 2019 - Listen360 - ★★★★★
Fast professional service with an emphasis on safety and use of equipment.
Christina R. (Newton) - Sep 01, 2019 - Listen360 - ★★★★★
Anything I asked of you in making the WC Ramp a simple project your responses were prompt and with JOY to serve! I'd recommend anyone needing a WC Ramp to use Jersey Stairlifts & Ramps!
Danielle E. (Woodland Park) - Aug 28, 2019 - Listen360 - ★★★★★
Appear to know the products and the requirements. Courteous and punctual.
Linda M. (Wantage) - Aug 24, 2019 - Listen360 - ★★★★★
Very clear explanation of everything from sales to install. No pressure, very professional.
Irma N. (Ramsey) - Jul 19, 2019 - Listen360 - ★★★★★
The equipment. In the short time we’ve had it we are certain it will enhance and extend our lives. Thank you.
Mary M. (Garfield) - Jul 16, 2019 - Listen360 - ★★★★★
Salesmanship and installer were excellent, courteous, cordial, patient, knowledgeable. Above and beyond our expectations.
Don H. (Hackettstown) - Dec 21, 2018 - Listen360 - ★★★★★
REALLY good service, excellent employees. I truly felt that the company had our best interests at heart and acted with that mantra in mind.
Diane F. (Tenafly) - Dec 21, 2018 - Listen360 - ★★★★★
Person who dealt with me on the phone was very patient regarding my confusion about the arrangement.
Aaron E. (Bloomingdale) - Dec 21, 2018 - Listen360 - ★★★★★
Competent service man.
Judi B. (Jersey City) - Dec 21, 2018 - Listen360 - ★★★★★
Your help and how professional Jersey Stairlifts & Ramps is in every way. Also your honesty and the friendly people who work for the company.
Fred L. (Bloomingdale) - Nov 21, 2018 - Listen360 - ★★★★★
the owner is a great pleasure to work with. He explained to us his product and all the possible solutions that would work for us. Answered all of our questions. Never any pressure to hurry or commit. Always responded quickly to emails or phone calls. A truly caring professional.
Donald K. (Waldwick) - Oct 10, 2018 - Listen360 - ★★★★★
The speed of the installation after we decided to proceed.
Fran G. (Cresskill) - Oct 10, 2018 - Listen360 - ★★★★★
It was a wonderful experience from beginning to end! the owner was amazing at explaining the Stair lift and the entire process and Eddie was wonderful at installing it. My neighbor stopped me to inquire about you and I highly recommended it to him. Hopefully they will be calling you soon. Thank you for a wonderful experience.
Natalka L. (Springfield) - Oct 06, 2018 - Listen360 - ★★★★★
Jersey Stairlifts & Ramps provides fantastic service and impeccable work! Service man was very Congenial and described what he did and the status of my lift. He did not rush and spent
William O. (Parsippany) - Sep 24, 2018 - Listen360 - ★★★★★
Your serviceman is outstanding. he really looks out for us and comes quickly when we have a problem. We are going to purchase a chair so that we can easily go down the basement. Your equipment is great.
Jill V. (North Haledon) - Sep 04, 2018 - Listen360 - ★★★★★
I loved how quickly they came out here & got the ball rolling! Within 4 days, our chair lift was installed! And 45 min to install was impressive!
Eric N. (Glen Rock) - Aug 26, 2018 - Listen360 - ★★★★★
The installer was excellent. So far, the machine works very well.
Ed R. (Mine Hill) - Jul 25, 2018 - Listen360 - ★★★★★
Would highly recommend “Jersey Stairlifts & Ramps” in Boonton NJ, very professional staff, easy to communicate with. All commitments met. Being a former installer I was impressed with the final installation of the chair lift and the outside ramp. They worked the installation around my schedule. All of the above was done at a very fair price. On a scale of 1 to 10 they are a 10.5. This says a lot from someone who earned the nick name of “GRUMPY”
Karen P. (Leonia) - Jul 22, 2018 - Listen360 - ★★★★★
The promptness with which everyone responded to my situation and the very professional service I received.
Robert L. (Washington Twp) - Jul 21, 2018 - Listen360 - ★★★★★
the professionalism and personal contact they made
Jody F. (Staten Island) - Jul 21, 2018 - Listen360 - ★★★★★
Every one from the Boonton, New Jersey location was extremely professional, courteous and reliable.
Angelina T. (Fairfield) - Jul 14, 2018 - Listen360 - ★★★★★
The employees were knowledgeable, friendly and accommodating.
Irv E. (Oakland) - Jul 05, 2018 - Listen360 - ★★★★★
the owner is an excellent salesman. He explained everything I needed to know and advised me for the best way to have the stairlifts installed. Everything came on time and was installed to my satisfaction. Ed, the installer did a great job on the installation, leaving my home clean and ready to go. I strongly recommend Jersey Stairlifts & Ramps.
Jill S. (Rockaway) - Jul 03, 2018 - Listen360 - ★★★★★
Excellent service from start to finish!! From the owner, to the office staff, to the technician! Class act! I have no idea but from the care and knowledge this business provides to those in need at hard/sad times... you’d think the owner started this service because he’s been thorough it!! At the very least, understands.
Ramakrishna (Parsippany) - Jun 12, 2018 - Listen360 - ★★★★★
Very professional and great quality service all the way from initial phone call, assessment, advice, installation and follow-up. Have to say one of the best in the area when it comes to integrity and quality of work. Would highly recommend, wouldn't have any second thoughts to use Jersey Stairlifts & Ramps again when i need them.
Mike P. (West Orange) - Jun 03, 2018 - Listen360 - ★★★★★
My mom loves her new ramp. We hang out on it on nice days and have taken walks outside now that she is able to easily get down in her wheelchair. Thanks! Roseanne
Crestmont (West Orange) - May 30, 2018 - Listen360 - ★★★★★
Very quick to show up and install. Allowed a project open up on time. Will use again for sure.
Marion M. (Teaneck) - Apr 22, 2018 - Listen360 - ★★★★★
The efficiency of your office and your installer. I contacted Jersey Stairlifts & Ramps "out of the blue," having had no prior experience with home-mobility equipment and not knowing anyone who had and who could recommend a company. The sales representative was knowledgeable and helpful and the installer was prompt, arrived when scheduled and was efficient. It can be a stressful situation, installing mobility equipment, but Jersey Stairlifts & Ramps helped in every step.
Iris K. (Denville) - Apr 21, 2018 - Listen360 - ★★★★★
You did what you said you were going to do.
Jane M. (Wayne) - Apr 17, 2018 - Listen360 - ★★★★★
Excellent service. Everyone was very easy to deal with. The installation was completed quickly and professionally, and they made sure we understood the equipment before they left. They also followed up with a phone call to make sure everything was working correctly. We are very satisfied with the equipment and the service.
Nick D. (Florham Park) - Mar 29, 2018 - Listen360 - ★★★★★
Jersey Stairlifts & Ramps was recommended by a co-worker. I spoke to Nicole who was very professional and was able to answer general questions in advance of meeting with the owner. My husband, my Dad and I met with the owner. the owner was very thorough about the chairlift products. He made sure that my Dad ( age 94 with hearing loss ) understood everything regarding safety, cost and use of the chairlift. the owner was very patient and flexible to our needs. Eddie who installed the chairlift system was excellent too! A great personality and handled my Dad standing by him with wonderful professionalism. Needless to say, I am happy my Dad will be safe and the pr
Jean C. (Glen Rock) - Mar 14, 2018 - Listen360 - ★★★★★
They were so easy to deal with in terms of getting an appointment right away and getting the stairlift installed. Everything was thoroughly explained. I would highly recommend the owner and his company to anyone who is in need of this type of equipment.
Tom S. (Fair Lawn) - Mar 13, 2018 - Listen360 - ★★★★★
You are reliable, courteous and did a great job with the wheelchair lift installation.
Harshada B. (Fairfield) - Mar 11, 2018 - Listen360 - ★★★★★
the owner’s attentiveness and interest in making our situation work and looping in with the necessary vendors and people on a weekend was such a help and comfort during a very stressful time. The time and attention he gave to making the situation work for us on a weekend was genuine, and above what any other company would be willing to do. Thank you for your efforts.
Jill K. (Succasunna) - Feb 20, 2018 - Listen360 - ★★★★★
Pleasant staff and extremely prompt service. The price for my service call was equal to the other companies out there. We will definitely not be using anyone else from now on.
Eleazar C. (Wharton) - Feb 19, 2018 - Listen360 - ★★★★★
Jersey Stairlifts & Ramps went above and beyond to help us repair our vertical lift at church. They came and diagnosed the problem, fixed it, and told us what to do in the future to prevent other issues! the owner, the owner, very professional and hard working, along with his staff.
Dara O. (Linvingston) - Feb 03, 2018 - Listen360 - ★★★★★
Nicole was wonderful to deal with!
Judy L. (Vernon) - Jan 31, 2018 - Listen360 - ★★★★★
Serviceman was very curteous and answered all questions I had.
Michelle B. (Wayne) - Jan 27, 2018 - Listen360 - ★★★★★
the owner made our purchase very easy and painless. He answered all our questions (and there were many). Eddie did a great job of explaining the lifts to us upon installation. He made sure we were happy every step of the way!
Alfred M. (Lodi) - Jan 09, 2018 - Listen360 - ★★★★★
service and compassion to the fullest.
Laura O. (Glen Rock) - Dec 27, 2017 - Listen360 - ★★★★★
Everything was great and we loved working the owner. It is nice when an owner is present from start to finish regarding every aspect of this project.
Doris E. (Mendham) - Dec 27, 2017 - Listen360 - ★★★★★
Performs as advertised and explained during sales call. Salesman, the owner Muti was very thorough and effective, sharing all the features and benefits.
Rob W. (Vernon) - Dec 17, 2017 - Listen360 - ★★★★★
The experience has been awesome from the beginning. Prompt and courteous service, the owner Muti came to our home and helped us make an informed and intelligent decision. We had a great conversation and the owner answered all of our questions. When the installer came, we knew immediately that we made the right choice to go with Jersey Stairlifts & Ramps. Eddie was great. The installation went nice and smooth. Eddie spent as much time as we needed to familiarize us with the operation of the lift. By the time he left, we were chair lift professionals!! The team at Jersey Stairlifts & Ramps, starting with Nicole in the office, are fantastic. I would recommend that anyone needing assistance call them immediately. Thank you again Jersey Stairlifts & Ramps. Rob and Terri Winters
Marilyn C. (Newton) - Nov 28, 2017 - Listen360 - ★★★★★
My parents and I are thrilled with their chair! Eddie did a fantastic job of ibstalling the chair and training my parents! Thank you to the owner and Nicole for all your help and guidance!
Miriam G. (Teaneck) - Oct 27, 2017 - Listen360 - ★★★★★
Amazing customer service. Extremely honest and knowledgeable. I needed a repair for a chair which I hadn't even purchased from them. The repairman Ed Martinez spent a lot of time with me on the phone, exchanging pictures of the unit and assisting me in trying to solve the problem on my own without incurring a service charge. I was extremely impressed with how he walked me thorough the process and even sent me to the hardware store pick up a new fuse and see if that was the problem. In the end, the problem was larger than that and Ed came out for the service call. He spent time seeing if he could find an "easy" cheap fix. In the end, we needed to do the larger repair, but I was extremely grateful and impressed that he tried all other options first. Miriam Greenspan
Robert P. (Whippany) - Oct 12, 2017 - Listen360 - ★★★★★
Friendly,Promt,Clean, and you did great job. I am pleased to say what a pleasure it is see my wife being able to up and down the stairs ,Thank you. I would like to add thankyou to the owner,Eddie and the office force. Thannk You R P eters,
Cathy A. (Fairlawn) - Sep 09, 2017 - Listen360 - ★★★★★
Very accommodating. The ramp was put in within 3 days. You are very caring to people in need. I would recommend your company to everyone that needs help with health issues. Very grateful for your services and friendship.
Anthony S. (Holmdel) - Sep 09, 2017 - Listen360 - ★★★★★
Incredible sales service from the owner. Very professional and knowledgeable. No hard sell at all and no up-selling. They seem to really care about getting the right product for your personal needs. They installed FAST as we had the need for quick installation. The service person Eddie was incredibly helpful, clean, nice and fast. I highly recommend them.
Carle R. (Mahwah) - Aug 18, 2017 - Listen360 - ★★★★★
The technician Edison who did installation was very knowledgeable and provided excellent customer service
Amy H. (Midland Park) - Aug 12, 2017 - Listen360 - ★★★★★
Very professional, knowledgeable, efficient. Flexible to cater to individual customer's need.
Ed N. (Livingston) - Jul 01, 2017 - Listen360 - ★★★★★
Very professional, knowledgeable, detail oriented and non pressure was the owner Muti. The installer Eddie was very pleasant, clean, explained how to operate the stair lift chair and very thorough with the paper and warrants information as well. Everything went well. I would strongly recommend your team to other prospective customers. Nicole was very good as well with scheduling with a confirmation email and follow up phone call. A job well done by all. Thanks, Edward Neagle
Alan J. (Montville) - Jun 24, 2017 - Listen360 - ★★★★★
The installation wasn't complete until everything was perfect. Willing to go the extra mile to ensure our satisfaction.
Shaheeda Y. (Englewood) - Jun 13, 2017 - Listen360 - ★★★★★
The service provided exceeded my expectations. I was overly satisfied to say the least.
Earl W. (Cedar Grove) - May 27, 2017 - Listen360 - ★★★★★
Friendly people , knowledgeable about the product. The installer was clean and a hard worker as well as knowing the product and explained its operation and safety features in detail . All in all a very pleasant experience.
Samah I. (Paterson) - May 13, 2017 - Listen360 - ★★★★★
Your technician was very knowledgeable and representative
Dieter L. (Ridgewood) - Apr 30, 2017 - Listen360 - ★★★★★
We are just getting used to it . So far everything works well. The installation went went very well. We are very happy with the Stair Lift.
Marilyn M. (Highland Lakes) - Apr 26, 2017 - Listen360 - ★★★★★
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Kevin M. (Hackettstown) - Apr 12, 2017 - Listen360 - ★★★★★
Service was on time as scheduled and the problems resolved. We will continue to use your arrive to keep our chairlifts in good working condition.
Howard I. (Morris Plains) - Apr 02, 2017 - Listen360 - ★★★★★
installation service prompt. product works great. owner and installer friendly and professional.
Jules K. (Morristown) - Mar 12, 2017 - Listen360 - ★★★★★
Personable owner. Hard worker. Good listeners.
